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Nikkei Forum 29th Future of Asia Young entrepreneurs on social innovation and Asian growth

Three entrepreneurs gathered on May 30, the second day of Nikkei Forum 30th Future of Asia, to discuss the socioeconomic role of Asian entrepreneurship and issues in fulfilling that role. On hand for the session as panelists were Kee Cheng Heng, the cofounder of the Singaporean company HelloHolo; Narayan Lal Gurjar, the founder and CEO of the Indo-Japanese company EF Polymer; and Shunsuke Inoue, the CEO of Japan Process Mining Technology. Moderating the session was Kimio Momose, a professor in Sophia University’s Graduate Program in Applied Data Science.

THE FUTURE OF ASIA

Four challenges

Kimio Momose

Kimio Momose
Professor by Special Appointment, Sophia University

“We will examine four challenges that Asian entrepreneurs confront,” explained Momose. “First, the challenge of entering new markets, namely in developing business within traditional and conservative Asian markets. Second, the challenge of talent management, as in the task of building a strong team. Third, the challenge of securing financing, namely in regard to the balance between bank loans and venture capital financing. And fourth, the challenge of mastering the secrets of entrepreneurial success, considering both local and global factors.”

Momose worked in management consulting for nearly four decades as a consultant and as an executive before becoming a professor at Sophia University in 2020. His work in the consulting industry and now in academia has featured a continuing focus on process mining. After his introductory remarks, he turned the floor over to Kee.

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Real-world impacts

Kee Cheng Heng

Kee Cheng Heng (online)
Cofounder, HelloHolo

“We at HelloHolo believe,” stated Kee via an online connection, “that immersive technology isn’t just for entertainment, that it is a powerful medium for creating real-world impacts. We do training simulations, for example, through interactive storytelling. We work across different industries, from the engineering space to the mechanical space, even to medical areas. An important focus in our company right now is education.”

Kee cofounded HelloHolo in Singapore in 2016 to help software developers and users tap new possibilities in mixed-reality solutions with the Microsoft HoloLens. That device is a headset computer that allows for engaging with digital content through a holographic interface. Kee and his team help apply its extended reality, as he noted in the Future of Asia session, to solving real-world problems. They are notably active in using the HoloLens to upgrade education and training in ways that overcome language barriers. Asked by Momose about characteristically Asian challenges for entrepreneurs, Kee acknowledged that the conservatism of Asian society can present obstacles.

“We have a saying in Asia to the effect that investors look at more than the company and business plan, that they look at the character of the founder. Getting established in Asian markets entails a trust-building process.”

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A changing mindset

Narayan Lal Gurjar

Narayan Lal Gurjar (online)
Founder and CEO, EF Polymer

Gurjar, who also participated in the session via an online connection, began with a summary of his company’s business. The technology behind EF Polymer grew out of Gurjar’s upbringing in a farming village in Rajasthan. He witnessed firsthand the problems of water scarcity and soil degradation that afflict smallholder farmers worldwide. The solution he developed as a student was a biodegradable superabsorbent polymer (SAP). Gurjar made his SAP from such vegetable material as orange peels, banana peels, and sugarcane waste. It helps retain soil moisture, reduce fertilizer use, and increase yields without relying on petroleum-based chemicals.

Gurjar established EP Polymer in India in 2018 to commercialize his SAP technology and earned a place in 2019 in the Okinawa Institute of Science and Technology’s innovation accelerator. Access to advanced equipment at the institute enabled him to jump-start the development of his SAP technology. In 2020, he established a corporate platform in Okinawa and launched an 80-hectare pilot project in India. EF Polymer has since sold more than 400 tons of product in India, Japan, the United States, and France. Its namesake product’s range of applications has grown to encompass personal care, cosmetics, and cold chain solutions, as well as agriculture.

“Farmers across Asian nations tend to respond in similar ways,” answered Gurjar to Momose’s question about Asian challenges for entrepreneurs. “They initially display a conservative stance when presented with new technologies. But the mindset is changing, even in Asian nations. People are increasingly prepared to try something new that promises to solve their problem. Farmers in India, Japan, and Thailand are hesitant at first, but they are willing to try our products when we have earned their trust with the help of local nonprofit organizations or business partners. Farmers in the United States and France are more innovative in their approach and have been more receptive to our products from the start.”

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How to communicate value to the market

Shunsuke Inoue

Shunsuke Inoue
CEO, Japan Process Mining Technology

Japan Process Mining Technology is a Japanese pioneer in its namesake service. Process mining is a matter of analyzing data from company’s information systems to determine how work is getting done and identify ways to get it done more efficiently. Japan Process Mining Technology’s Optpath is distinctive in that it does not require specialized expertise in software coding to use, it illuminates bottlenecks, it suggests optimal paths for rerouting work processes, and it accommodates characteristically Japanese business alignment. Inoue launched the company while studying information and computer science at Sophia University, where he graduated in 2024. He also fielded Momose’s query about challenges for entrepreneurs.

“Japanese consumers and companies are extremely demanding in regard to quality and reliability. That presents special challenges in the business-to-business space, where we operate. When companies make decisions about purchasing a new service, they look at whether the provider is a trusted enterprise, whether other companies are using the service. They look at those factors before looking at how innovative the service might be. The number of Japanese companies prone to behave as early adopters in Japan is small. So when we have a new service, we need to think about not only how it can solve users problems but how we can communicate its value to the market.”

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